Privacy Policy - The Millennial Girlboss

This Privacy Policy applies to all users of our website, related mobi-sites, and software applications, collectively referred to as “our Platforms,” which are used to access and purchase our products and services.

The purpose of this Privacy Policy is to outline how, why, and when The Millennial Girlboss uses your Personal Information to comply with the Protection of Personal Information Act 4 of 2013 (“POPI”).

Please read this Privacy Policy together with our other terms and conditions, privacy notices, or policies provided when we collect or use your Personal Information.

Please pay special attention to clauses in this Privacy Policy that appear in similar bold text, which may:

Limit the risk or liability of The Millennial Girlboss or a third party.
Create risk or liability for the user.
Compel the user to indemnify The Millennial Girlboss or a third party.
Serve as an acknowledgement, by the user, of a fact.

We respect your privacy and take the protection of Personal Information seriously. This Privacy Policy describes how we handle the Personal Information we collect about you. By using our Platforms, you agree to the processing of your Personal Information as set out in this Privacy Policy.

Terms and Definitions:

Personal Information: As defined in POPI.
We, Us, Our: Refers to The Millennial Girlboss.
You, Your: Refers to every person accessing or using our Platforms, also referred to as a user.
Registered User(s): Refers to anyone registered on our Platforms providing a unique email address, password, and other Personal Information to order goods and services.

IF YOU ARE BELOW THE AGE OF 18:

If you are below 18, you must obtain permission from your parent or guardian before using our Platforms or providing Personal Information. Love & Thyme may not sell certain products to individuals under 18.

WHAT PERSONAL INFORMATION WE COLLECT AND PROCESS:

Love & Thyme processes Personal Information reasonably, adequately, and for specific purposes. When you register, we collect:

Name and surname.
Email address.
Physical address.
Gender.
Mobile phone number.
Online identifiers.
Date of birth.
Identification number.

If your Personal Information changes, update it in your account profile.

Information from using our Platforms:

When you access our Platforms, we may receive:

Log information, including how, when, and for how long you use our Platforms.
Information about the device you use.
Geographic location when using location-enabled services.
Other information from third parties, such as social media.

WHY DO WE PROCESS YOUR PERSONAL INFORMATION?

We process Personal Information to:

Identify you.
Verify your identity.
Create a user account.
Enter into a contract with you.

As a registered user, we process your Personal Information to:

Fulfil contractual obligations for ordered goods.
Provide information, products, or services you request.
Communicate regarding our Platforms, billing, customer support, and quality control.
Notify you about changes to our Platforms, services, and products.
Send information about competitions, products, or services.
Obtain feedback for product and service development.
Comply with legal or regulatory obligations.
Undertake research for statistical purposes.

RETENTION AND RESTRICTION OF RECORDS:

We retain Personal Information for the duration needed for our services, legal requirements, or internal policies. We stop using it for a purpose once the applicable period expires.

USER TRACKING AND COOKIES:

We use cookies to improve user experience, personalize interactions, provide relevant advertising, and for marketing communication. By using our Platforms, you consent to our use of cookies.

OPT OUT FROM DIRECT MARKETING:

You can opt-out from direct marketing communications by informing us.

WHO ELSE PROCESSES YOUR PERSONAL INFORMATION:

We do not sell Personal Information. We may provide it to:

Employees, staff, or third-party service providers.
Law enforcement, government officials, or third parties for legal compliance.
Third parties in case of reorganization, merger, sale, or consolidation.
Service providers assisting with business operations.
Suppliers or sellers for order liaison.

SENDING YOUR PERSONAL INFORMATION OUTSIDE SOUTH AFRICA:

We may transfer Personal Information outside South Africa to service providers, ensuring compliance with POPI. By using our Platforms, you consent to this transfer.

SECURING YOUR PERSONAL INFORMATION:

We implement technical and organizational measures to secure Personal Information, including physical, technical, and network security, access controls, encryption, and breach reporting.

KNOW YOUR RIGHTS:

You have the right to view, correct, amend, or request a record of your Personal Information. You can request correction, destruction, or deletion of your Personal Information. We comply with your requests upon receipt.

HOW TO LODGE A COMPLAINT WITH THE INFORMATION REGULATOR:

If you have complaints, you can lodge them with the Information Regulator. Contact details are available on their website.

CHANGES TO THIS PRIVACY POLICY:

This version replaces any preceding privacy policy provisions on our website. We may occasionally update this Privacy Policy. The version posted on this page applies when using our Platforms.

This Privacy Policy is effective from 1 January 2024